Credit Report & Score
Cheque Score
Information providers submit updated data to Etihad Credit Bureau on daily basis. For non-banking sector, data is submitted on a monthly basis due to its less dynamic nature.
If you have raised a data correction request through Etihad Credit Bureau then you will receive an email update as soon as the data is updated. Please note, however, that Central Bank of UAE regulations specify that information providers are required to respond within 10 working days. Once this time has passed, we suggest you follow up by replying to the email you received upon your request.
Etihad Credit Bureau collects data from UAE-based information providers. However, and as and when laws and regulations permit, Etihad Credit Bureau will add foreign credit data whenever possible.
Your Credit Report is a document that includes your personal details, all your credit facilities, your payment history and bounced cheques information.
For more information visit: https://etihadbureau.ae
To obtain your Credit Report visit https://etihadbureau.ae or download the Etihad Credit Bureau CreditReport app available in the App Store, Google Play or by raising a request through Etihad Credit Bureau Contact Center.
The Credit Score is a three-digit number that predicts the likelihood of an individual or a company to miss payments in the next 12 months. This Credit Score ranges from 300 to 900 and the higher your score the lower the level of risk. Your score is generated using statistical models that factor multiple data points from your credit profile.
To obtain your Credit Score visit https://etihadbureau.ae or download the Etihad Credit Bureau CreditReport app available in the App Store, Google Play or by raising a request through Etihad Credit Bureau Contact Center.
The information in your Credit Report is provided by banks, finance companies, telecom companies and other data providers. In case of any inaccuracy in your Credit Report, Al Etihad Credit Bureau can assist by reaching out to the relevant information provider.
To raise a data correction request, please fill the form available on our website at https://etihadbureau.ae/correction
Missing facilities, such as credit cards, also need to be addressed whenever incorrect information arises. To begin this process, the customer can provide the bank name and the type of facility.
Please note that data correction requests for Bounced Cheques provided by the Central Bank of UAE can now be submitted using our data correction application.
Direct Customers can buy any of the following products:
Additional products are also available for companies subscribing to Etihad Credit Bureau services, such as UAE banks and telecommunication companies. For more information on how to subscribe to Etihad Credit Bureau services, you may reach out to the client engagement team at subscriptions@etihadbureau.ae
To obtain your Credit Report and Credit Score visit https://etihadbureau.ae/credit-score or download the Etihad Credit Bureau CreditReport app available in the App Store, Google Play or by raising a request through Etihad Credit Bureau Contact Center. You will need to have your Emirates ID and registered mobile phone with you to complete the purchase process.
Documents required to delegate third party:
To view your Credit Report and Credit Score you can visit https://etihadbureau.ae or download the Etihad Credit Bureau CreditReport app in the App Store or Google Play Store or by raising a request through Etihad Credit Bureau Contact Center.
This is most of the times an error related to the browser. You can download the Etihad Credit Bureau CreditReport mobile app and try obtaining your Credit Report and Score via mobile device. If the problem still persists on the website, please call our Contact Center on 800-BUREAU (800-287328) and have the relevant information ready in order to register a service request.