Al Ramz Capital, a subsidiary of Al Ramz PJSC, a Dubai Financial Market listed company announced today its subscription to Al Etihad Credit Bureau "AECB" products to assess credit risk using AECB…
Frequently Asked Questions
To obtain your Credit Report visit https://aecb.gov.ae/credit-report or download the AECB app available in the App Store and Google Play:
App Store: https://apple.co/2DeJQPu
GooglePlay: https://play.google.com/store/apps/details?id=com.aecb.app&hl=en
The Credit Score is a three-digit number that predicts the likelihood of an individual or a company to miss payments in the next 12 months. This Credit Score ranges from 300 to 900 and the higher your score the lower the level of risk. Your score is generated using statistical models that factor multiple data points from your credit profile.
To obtain your Credit Score visit https://www.aecb.gov.ae/credit-score or download the AECB app available in the App Store and Google Play:App Store: https://apple.co/2DeJQPu
Google Play: https://play.google.com/store/apps/details?id=com.aecb.app&hl=en
App Store: https://apple.co/2DeJQPu
Google Play: https://play.google.com/store/apps/details?id=com.aecb.app&hl=en
- Credit Report with Credit Score for individuals
- Credit Report for individuals
- Credit Report with Credit Score for companies
- Credit Report for companies
- Credit Score for individuals
- Credit Score for companies
Direct link: https://aecb.gov.ae/sites/default/files/2019-10/Pricing%20Table%20-%20Poster.pdf
This information is included in your Credit Report and constitutes your credit profile that banks, finance companies, telecom operators, government entities and other service providers use to assess your eligibility for better pricing and services.
So maintaining a good credit history and credit score can open the door to more financial opportunities and easier access to future credit facilities with beneficial rates.
- Making payments on or before the due date
- Avoiding bouncing cheques.
- Reducing the number of credit cards and loans.
- Reducing outstanding balances and credit card limits utilization.
These are the main factors that contribute to better credit behavior which may positively impact your 3-digit credit score. The final credit score, however, is determined using a proprietary credit score calculation algorithm which uses many integral variables which are modeled using international best practice methodologies and UAE-specific market trends, patterns and regulations.
- You do not have enough information in the last 24 Months.
- You are a new borrower with less than 6 months of payment history.
- You are not a borrower yet.
- Your credit report has no updates in the last 12 Months and hence no recent activity can be used to calculate the Credit Score.
- You have not used your credit limits in the last 12 Months.
Please note that data correction requests for Bounced Cheques provided by the Central Bank of UAE cannot be disputed as this data is part of the unique country-wide cheque clearing system.
If you have raised a data correction request through AECB then you will receive an email update as soon as the data is updated. Otherwise you will have to contact your information provider or purchase the Credit Report.
Please note, however, that Central Bank of UAE regulations specify that information providers are required to respond within 10 working days. We suggest you follow up on you request by replying to this email once this time period has passed.
If you believe you still cannot get to the information you are after, you may visit our Customer Experience Centers in Abu Dhabi or Dubai.
For more details on locations please visit the About section on our website https://aecb.gov.ae/about#Locations.
If you believe you still would like to talk to a customer experience officer, you may call our Contact Center on 800-BUREAU (800-287328) Sundays to Thursdays from 8am to 4:00pm.
You will receive your Credit Report and/or Credit Score within 8 hours on your registered email. If you were charged but did not receive your credit report or credit score, please call our Contact Center on 800-BUREAU (800-287328) and have the relevant information ready in order to register a service request.
App Store: https://apple.co/2DeJQPu
Google Play: "https://play.google.com/store/apps/details?id=com.aecb.app&hl=en
In case of any inaccuracy in your Credit Report, Al Etihad Credit Bureau can assist you to raise it with the respective Information provider. To raise a data correction request, please fill the form available on our website at https://aecb.gov.ae/correction.
If you are having difficulties, please call our Contact Center on 800-BUREAU (800-287328) and have the relevant information ready in order to register a service request.
For the currently applicable price list, please visit this link https://aecb.gov.ae/sites/default/files/2019-10/Pricing%20Table%20-%20Poster.pdf
If you would like to share your Credit Report or Credit Score with an external entity in or outside the UAE, then you can send an authenticated report to the external entity email address when buying the report through the AECB mobile app.
You can download the mobile app here:
App Store: https://apple.co/2DeJQPu Google Play: https://play.google.com/store/apps/details?id=com.aecb.app&hl=en
With the Covid-19 pandemic affecting salaries and jobs across the globe, it’s very important that residents in the UAE stay on top of their finances and in turn their credit score.
- Federal Law (6) of 2010
- By-law (16) of 2014
- Central Bank Regulations of 2015
- By-law Amendment (29) of 2016
- Pricing Reference Sheet for Direct Customers*
- By-law Amendment (11) of 2019
- Decree_Law No.8 of 2020
*For Pricing Reference Sheet, please contact clientengagement@aecb.gov.ae