FAQs | Al Etihad Credit Bureau

AECB collects credit information from banks, finance companies, water and electricity companies, courts and country wide cheque clearing system – in addition to telecom operators – which feed into generating Credit Reports, as well as forming the basis for predictive and analytics products such as the Credit Score and other unique indices.

Telecom operators use information in your Credit Report and Credit Score to assess your credit worthiness ahead of making their decision to provide you with postpaid phone services or device purchases on installment basis.

We have extensive information on our website on Al Etihad Credit bureau, our products and frequently asked question. We have also made all our products available to be electronically purchased through AECB website and mobile apps and through AECB Contact Center.

If you believe you still cannot get to the information you are looking for, you may contact our Contact Center 800-BUREAU (800-287328) Sunday to Friday from 8:00am to 4:00pm.

Simply click and hold on the card within the dashboard then click on “remove”.

MICR code is the set of numeric characters printed at the bottom of the cheque as per the image.

MICR

To obtain a Cheque Score through the web, you should visit https://online.aecb.gov.ae/chequescore/cheque-login

In reference to the UAE Central Bank announcement in November 2021, a cheque received may encash a cheque and the banks are allowed to process partial collection of cheque amounts.

AECB’s role is only to provide a probability that the cheque will bounce which will enable the receiver of the cheque to make an informed decision whether to accept the cheque as payment or not.

Open cases are not reported as the Cheque Score PDF report will only show closed cases with financial impact.

Cheque Score PDF report will show any information submitted by integrated courts on final judgements that have financial commitments on the issuer as reported at time of purchase.