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The easiest way to access your Credit Report and Credit Score is by downloading AECB App or visiting our website. If, however, you would still like to have someone obtain credit report or credit score on your behalf then it is possible through a delegation letter (can be accessed here) or a notarized Power of Attorney authorizing the individual to obtain our Credit Report/ Score.

Federal Law No. (6) of 2010 on Credit Information and its amendments require that entities accessing your credit report must have your written consent in advance. Only lenders can request reports on their borrowers without their consent.

You can conveniently purchase your company's Credit Report and Credit Score by filling the form available at https://aecb.gov.ae/reportrequest

Your monthly payments history contributes to your financial footprint and knowing this information can help you control your finances.
This information is included in your Credit Report and constitutes your credit profile that banks, finance companies, telecom operators, government entities and other service providers use to assess your eligibility for better pricing and services.
So maintaining a good credit history and credit score can open the door to more financial opportunities and easier access to future credit facilities with beneficial rates.

The Credit Report reflects your credit history over the past five years. It includes your personal identity information, total credit/service exposure, amounts overdue, defaults, bounced cheques and your monthly payment patterns. The report will include information on your credit cards limits and utilization, your personal loans and credit facilities balances, service payment history with telecom operators and water and electricity providers. The report may also include additional credit information sourced from additional sources such as courts, governments entities, B2B users, etc.

2-year payment history on each active/closed credit facility and service and 5-year history of all bounced cheques.

The Credit Score is calculated using a complex algorithm based on modern predictive analytics methodologies commonly used in multiple global credit bureaus and banks and takes into account the vast information available in your credit profile and compares it to credit history and behavior of all individuals or companies in the UAE.

While a Credit Score is calculated using complex algorithms taking multiple attributes from your credit profile into consideration, certain credit behaviors can help in improving your Credit Score such as:

  • Making payments on or before the due date
  • Avoiding bouncing cheques.
  • Reducing the number of credit cards and loans.
  • Reducing outstanding balances and credit card limits utilization.

These are the main factors that contribute to better credit behavior which may positively impact your 3-digit credit score. The final credit score, however, is determined using a proprietary credit score calculation algorithm which uses many integral variables which are modeled using international best practice methodologies and UAE-specific market trends, patterns and regulations.  

In order to calculate a Credit Score, we require a minimum period of credit history and some additional conditions. Some of the most common reasons why you do not get a credit score are:

  • You do not have enough information in the last 24 Months.
  • You are a new borrower with less than 6 months of payment history.
  • You are not a borrower yet.
  • Your credit report has no updates in the last 12 Months and hence no recent activity can be used to calculate the Credit Score.
  • You have not used your credit limits in the last 12 Months.

No individual or company is required to submit any information. Al Etihad Credit Bureau collects the information directly from the Information Providers as per its mandate under the Federal Credit Information Law (6) of 2010 and its updates.