FAQs

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Telecom operators use information in your Credit Report and Credit Score to assess your credit worthiness ahead of making their decision to provide you with postpaid phone services or device purchases on installment basis.

We have extensive information on our website on Al Etihad Credit bureau, our products and frequently asked question. We have also made all our products available to be electronically purchased through AECB website and mobile apps and through AECB Contact Center.


If you believe you still cannot get to the information you are looking for, you may contact our Contact Center 800-BUREAU (800-287328) Sunday to Friday from 8:00am to 4:00pm.

Simply click and hold on the card within the dashboard then click on “remove”.

MICR code is the set of numeric characters printed at the bottom of the cheque as per the image.

MICR

To obtain a Cheque Score through the web, you should visit https://online.aecb.gov.ae/chequescore/cheque-login