FAQs

Filter by:

To obtain your Credit Report and Credit Score visit https://aecb.gov.ae or download the AECB app available in the App Store and Google Play.

Download our App

You can obtain your Credit Report and Credit Score through our website https://aecb.gov.ae or by downloading the AECB app available in App Store and Google Play. You will need to have your Emirates ID, passport and registered mobile phone with you to complete the purchase process.

Download our App

The Credit Report with Score for individuals is AED 105 including VAT and for companies is AED 231 including VAT. You may see further pricing details by accessing the pricing section available in the download section of our website: https://aecb.gov.ae/documents Direct link:https://aecb.gov.ae/sites/default/files/2021-04/New%20Pricing%20Table%20Poster%20-%2020210324_0.pdf

Al Etihad Credit Bureau accepts credit cards, debit cards, E-Dirham cards and soon mobile payment methods such as Apple Pay and Google Pay.

A Credit Report will show your active and closed credit facilities and services. If you do not have any credit facilities or services, or new to the UAE, then you will receive a Credit Report that includes your personal information only.

Information providers submit updated data to AECB on a daily basis. For non-banking sector, data is submitted on a monthly basis due to its static nature.

For any requests related to subscriptions, please send an email to Subscriptions@aecb.gov.ae and our team will respond accordingly.

Joint credit facilities will appear on the individual credit report of both individuals.

Each credit facility in the Credit Report will show a color-coded 24-month history indicating whether the payment was made on time or delayed. If the payment for a particular month was paid more than 90 days after the due date, the box will be shaded red. If the payment for a particular month was paid with a delay up to 90 days after the due date, the box will be shaded yellow. If the payment for a particular month was paid on or before the due date, the box will be shaded green.

Financial Institutions such as banks, finance companies and insurance companies, non-financial companies such as telecom operators and large conglomerates and government entities such as water and electricity providers and courts. We also regularly assess the value of additional credit information sources and add them in accordance with applicable laws and regulations.