It is a document that includes your personal identity information, details of your credit cards, loans and other credit facilities, and your payment & credit history.

For more information, click here.
To get your Credit Report click here or download our App, available in Google Play and Apple store.
If you are applying for your Credit Report in one of our Customer Happiness Centers, you will need the following:
  • An original valid Emirates ID Card 
  • Passport(s) Copy.

You can also get your Credit Report anytime and from anywhere with few easy steps, for more information, click here.

In case you are applying on behalf of a third party, in one of our Customer Happiness Centers, you will need the following:
  • Your Original valid Emirates ID card.
  • Copies of the third party’s valid Emirates ID card and passport(s).
  • Original notarized Power of Attorney or an AECB Authorization form including verification of the third party’s signature by a bank.

* (Subject to legal Approval)

To get Credit Report - Companies please visit our Customer Happiness Centers and provide the following:*
  • Original valid Emirates ID card of the Establishment’s owner or the Company’s authorized signatory.
  • Original valid Trade License of the Company / Establishment.
  • The original Articles of Association of the Company.
  • Valid Email Address.

* (Subject to legal Approval)

In case you are applying on behalf of a third party in one of our Customer Happiness Centers, you will need the following:*
  • Copy of valid Emirates ID card of the Establishment’s owner or the company’s authorized signatory.
  • Original valid Trade License of the Company / Establishment.
  • The original Articles of Association of the Company.
  • Valid Original Emirates ID card of the Authorized person
  • Original notarized Power of Attorney acceptable to the Bureau or the AECB Authorization form including verification of the Establishment’s owner or the Company’s authorized signatory signature from a Bank.

*(Subject to legal Approval)

For information on Credit Report pricing, click here.
It is a three-digit number that predicts how likely you are to make your loan and credit card payments on time.

For more information, click here.
To get your Credit Score click here. or download our App, available in Google Play and Apple store

If you are applying for your Credit Score in one of our Customer Happiness Centers, you will need the following:

  • An original valid Emirates ID Card.
  • Passport(s) Copy.

You can also get your Credit Score anytime and from anywhere with few easy steps, for more information,  click here.

For information on Credit Score pricing, click here.
Al Etihad Credit Bureau (AECB) collects information on individuals and companies from banks, finance companies and telecom companies. Additional information from other sources such as utilities, real estate, government and other entities will be added in the future.
To resolve inaccurate information in your report, you will need to contact your Information Provider who can correct and update your records. For Information Providers contact details, click here.
  • We are mandated by Law to collect & consolidate all credit information from Financial Institutions in the UAE and update it regularly.
  • We provide access to credit information with consent of the concerned individual or company.
  • We register and raise credit information disputes to the concerned Data Provider if you are unable to reach a resolution.
  • We only update disputed credit information based on corrections received from Financial Institutions.
  • We do not make decisions to accept or reject applications for credit facilities.
  • You should ensure that your personal information (Emirates ID, Passport Number, mobile phone, email) is updated with your Financial Institution.
  • You should check the accuracy of the information in your Credit Report.
  • You should request the Data Providers to correct related errors in your report.
  • You should consider reviewing your Credit Report on a regular basis.
  • Financial Institutions in the UAE are mandated by Law to supply AECB with all credit information on a monthly basis.
  • Financial Institutions are required by Law to obtain consent of the concerned individual or company before accessing their credit information.
  • Financial Institutions are required by Law to address raised disputes and supply AECB with the corrected information as soon as possible.